Privacy Policy for Dropside

1. Introduction

Dropside ("we," "us," or "our") operates the platform accessible at https://dropside.co.za. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By registering or using Dropside, you consent to the practices described here.

2. Information We Collect

We collect the following data:

• Account Information: Full name, email address, and password.
• Transaction Data: Payment details (processed securely via third-party gateways).
• Usage Data: IP address, browser type, device information, and activity logs.
• User Content: Product preferences, supplier interactions, and communications.

3. How We Use Your Information

• To create and manage your account.
• To connect you with suppliers and facilitate transactions.
• To improve platform functionality and user experience.
• To send service-related notifications (e.g., account updates).
• To comply with legal obligations.

4. Data Sharing

We may share your information with:

• Suppliers: Necessary details (e.g., name, order info) to fulfill transactions.
• Service Providers: Payment processors, hosting services, and analytics tools.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal data to third parties.

5. International Data Transfers

Your data may be transferred to and processed in countries outside South Africa. We ensure such transfers comply with applicable laws (e.g., GDPR for EU users).

6. Data Security

We use encryption, secure servers, and access controls to protect your data. However, no system is 100% secure. Report suspected breaches to info@dropside.co.za.

7. Your Rights

Under South Africa’s POPIA, you may:

• Access, correct, or delete your personal data.
• Object to processing or withdraw consent (may limit service access).
• Request a copy of your data in a portable format.

Submit requests via email to info@dropside.co.za.

8. Cookies & Tracking

We use cookies to:

• Authenticate users and maintain sessions.
• Analyze traffic using tools like Google Analytics.
• Personalize content.

Adjust browser settings to block cookies, but some platform features may not work.

9. Third-Party Links

Our platform may link to supplier websites. We are not responsible for their privacy practices.

10. Data Retention

We retain your data for 3 years after account deletion unless legal obligations require longer retention.

11. Children’s Privacy

Dropside is not intended for users under 18. We do not knowingly collect data from minors.

12. Policy Updates

We may update this policy and will notify you via email or website notices. Continued use implies acceptance.

13. Contact Us